What information do we collect?
We collect information from you when you register on our site and complete your profile information.
Any data we request that is not required will be specified as voluntary or optional.
When making payments or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
We also collect your IP address, browser type, and operating system to help us improve our website efficiency and usability.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
• To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, you can contact us at support@refinerlink.com to request to be removed from the mailing list. Users who are removed from the mailing list will still receive emails only when orders are processed or for other pertinent account changes.
• To create anonymous user comparisons
We have Survey sections that pool user responses into demographic charts. These charts can be used by users to compare their responses to other users in industry.
• To provide contact information to other authorized users
When users apply for Job applications on our site, we collect contact information that can be used by the authorized agent who posted the job. User contact information will not be shared with anyone else other than the authorized agent who posted the job.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information.
These security measures include: password protected directories and databases to safeguard your information or SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) may be kept on file in order to ensure that future charges for services requested and agreed to by customer can be completed as specified.
Do we use cookies?
We use cookies to increase your customer experience. Your Login ID and password will be automatically stored to enable quick access to the website from your personal computer.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Online Privacy Protection Act Compliance
Because we value your privacy will not distribute your personal information to outside parties without your consent. All users of our site may make any changes to their information at any time by logging into their customer account and editing any appropriate information.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
CAN-SPAM Compliance
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.
This policy was last modified on October 10, 2011
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
(504) 300-9061
support@refinerlink.com
Privacy Policy Customer Pledge
We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the the following important privacy laws and initiatives:
Federal Trade Commission Fair Information Practices
Online Privacy Protection Act
Childrens Online Privacy Protection Act
Privacy Alliance
Controlling the Assault of Non-Solicited Pornography and Marketing Act
Respectfully,
RefinerLink, LLC