Site Business Analyst

Shell - Singapore - Pulau Bukom

Job Description Back

Job ID 82141BR

Purpose and Accountabilities:
The IT Site BA role provides support to the Site IT Manager (ITM) in delivering bottom line value to the business through implementation of innovative IT solutions and harvesting existing IT assets.   The Site BA role functions together with the Site ITM as a focal point for all IT issues at the site.  This role must understand what is going on at the site, pro-actively eliminate issues and drive the IT performance at site to higher standards.

The Site Business Analyst (BA) role ensures integrated delivery of IT solutions by supporting alignment with site priorities to drive value at the site (application and infrastructure) and business readiness as part of the global Manufacturing IT team. 

The key focus areas of the role are:

• Relationship management
• Business intelligence
• Integrated Business and IT strategy
• Innovation
• IT Portfolio Management
• Value Generation

Relationship Management:  Supports the Site IT Manager to drive a One Team mindset; works closely with business stakeholders to understand and influence how IT and the business can align strategic success goals, challenging the business to deliver value for IT dollars invested.  Works with the natural team in IT and supports the Site ITM to ensure all are operating with a commercial mindset and driving measurable value.

Business Intelligence:  Understands the Business and Industry landscape, including strategic priorities, challenges and how this relates to the wider enterprise strategy and competitive landscape.  Supports the Site ITM in contributing to business decisions through strong relationships, business and IT understanding and external market perspectives.

Integrated IT and Business Strategy:  Understands the business and IT strategy, recognize how IT is contributing to the business top and bottom line while utilizing the existing landscape and identify opportunities to grow and transform the business through the deployment of data, processes and technology solutions. Works with business and IT to shape opportunities and align solutions with business strategies. Supports the Site ITM to capture and maintain the IT strategic response in the site IT Strategic Plan.

Innovation:  Supports the Site ITM to improve organizational performance through the application of original thinking to existing and emerging methods, processes, data, products and services.   Understands site business challenges and global IT roadmaps and identifies where innovative technologies can be effectively applied at site level.

IT Portfolio Management:  Supports the Site ITM with managing demand, capturing detailed business requirements for review and agreed business outcomes.  Supports the Site ITM with the IT Strategic Plan for their site, ensuring decisions take into account the full lifecycle of the portfolio optimizing investments, operational costs, health and risks to drive business value.  Supports the delivery of Reliable, Agile, Affordable and Secure operations in line with Service Agreements.

Job Dimensions:
• Serves as primary Site BA for the following site: Pulau Bukom
• Also serves as lead BA over these additional sites: Jurong Island, Tabangao
• No staff/budget accountability
• Managing multiple delivery priorities and multiple demand requests

Required Qualifications


Preferred Qualifications


Company Description

Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region. Shell Jurong Island (SJI) manufactures petrochemicals to meet the fast-growing demand for these products in the region. We also have one of the largest single-branded retail networks in Singapore, providing customers with a wide range of quality products and services. When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation.

Additional Information

  • Job ID
  • Post Date
    Jun 30, 2018
  • Employee Type
  • Relocation Eligible
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