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Downstream External Relations Manager

Shell - Kuala Lumpur

Job Description Back

 
Job ID 67103BR

  • Create business value by building and leveraging our brand and reputation; by making a positive impact on the communities and wider societies in which we work. 
  • Identify reputation risks and opportunities associated with Downstream and Shell Malaysia’s business. Develop communications strategies to maximize reputation benefits / mitigate risks of Shell Malaysia assets. Build and maintain deep understanding of business and it's challenges, coupled with the ability and professional interest to constantly refine this understanding; constantly evaluate the reputational risk associated and develop mitigation plans.
  • Strong ability to influence others and achieve results though indirect reports and business leaders both inside and outside of Shell – whilst remaining sensitive to their perspectives/needs
  • Provide communications advice to support delivery safely, on time and on budget. 
  • Develop the communications skills of leaders in Shell Downstream business
  • Strengthen and enhance Shell's reputation by supporting Country Business Communications.
  • Build and maintain deep understanding of business and it's challenges, coupled with the ability and professional interest to constantly refine this understanding; constantly evaluate the reputational risk associated and develop mitigation plans.
  •  
  • Strong ability to influence others and achieve results though indirect reports and business leaders both inside and outside of Shell – whilst remaining sensitive to their perspectives/needs
  • Instill and create awareness in stakeholders of ER’s vision, purpose & agenda 
  • Ability to work across cultures and diverse backgrounds and virtual teams;  Ability to translate complex technical matters to accessible messages on Shell’s technical capabilities;
  • Lead the development and implementation of local communications strategies and plans (both internal and external) for the Downstream businesses in a country to achieve local business goals (in line with ER Country strategy, Global Business ER strategies as well as Internal Communications CoE standards, tools and policy); Support Head of External Relations  drive select communications and engagements for Country Chair and Downstream Managing Director(MD), leadership team(LT) members to market and communicate Shell's capabilities as the most innovative energy company
  • Develop storylines and ensure bring inside out of stories related to downstream.
  • Working knowledge of crisis management framework and standard on preparedness, activation, resolution and learning from crisis
  • Providing timely and mature advice to senior leadership on external events, and their implications on the Shell businesses and internal communities.
  • Independently delivering through self and through influencing a network of direct and indirect geographically distributed resources while achieving cost and operational efficiency, and consistency in deliveries. 
  • Monitor, identify and manage business issues (as appropriate) and provide External Relations counsel on areas of reputation opportunity and risk at the country level to the Downstream MD/LT; 
  • Support the Head of ER in building, maintaining and managing a network of key external stakeholders and relationships with organizations relevant for the site or of country and Group interest;
  • Manage team of ER Advisor

Required Qualifications

 

Preferred Qualifications

 

Company Description

 
Shell is the petroleum retail market leader in Malaysia, catering to one-third of Peninsular Malaysia and half of Sabah and Sarawak’s market requirements. We employ 6,500 people in Malaysia. We seek a long-term presence in Malaysia and invest heavily in our employees. Our industry-leading development career programme attests to that. Your ideas will travel at Shell, and your drive and commitment will be rewarded. Our commercial gas-to-liquids plant in Bintulu, our refinery in Port Dickson and our Projects and Technology office in Kuala Lumpur, that offers projects and business solutions, offer a great variety of jobs.

Additional Information

 
  • Job ID
    20180124273
  • Post Date
    Jan 24, 2018
  • Employee Type
    Full-time
  • Relocation Eligible
    Yes
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