Advisor, Case Management

Suncor - Calgary, Canada

Job Description Back

Job ID 26401

Are you passionate about leading and coordinating the case and claims management of our employees participating in all phases of our Integrated Disability Management (IDM) program? In this temporary role and reporting to the manager, case management, you will use your disability case management experience to provide a high level of service to the employees you support, with a particular emphasis on long-term disability cases.

  • Gather and assess both medical and non-medical information pertaining to the health event to figure out if request for a medical leave and/or modified duties is medically supported
  • Determine an employee’s fitness for work
  • Identify and communicate restrictions and limitations where applicable
  • Work with Suncor’s Long Term Disability contract provider to drive case outcomes and successful file resolution
  • Develop, implement and monitor/assess employee-specific case management plans to drive the successful conclusion of the IDM case
  • Where appropriate, develop a transitional return to work plan to facilitate with the employee’s safe, timely and sustainable return to work
  • Identify risks associated with the employee’s health event
  • Identify risks in association with Human Rights, Labour and Employee Relations, and WC premium impacts
  • Collaborate with Suncor’s other internally provided resources such as our Health and Wellness Specialist, medical consultants and Early Support Services (ESS) in complex employee health situations
  • Determine eligibility for Short Term Disability (STD) benefits at onset and throughout the duration of the claim, where applicable

Required Qualifications

  • Minimum five years of disability case management experience and/or relevant experience
  • Experience working in a large multifaceted organization and oil and gas and/or mining sector is an asset
  • Bachelor's degree in rehabilitation, kinesiology, physiotherapy, nursing, or equivalent experience and education is desired
  • Preference for certification in disability management

Preferred Qualifications


Company Description


Additional Information

  • Job ID
  • Post Date
    Nov 4, 2018
  • Employee Type
  • Relocation Eligible
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