Account Manager, Business Engagement

Suncor - Calgary, Canada

Job Description Back

Job ID 14488

Reporting to the director, business engagement you will represent the information and process management (I&PM) strategies and service portfolio to business leaders and influencers.  Your business insights and IT understanding will enable you to play a key role in consulting with the business to build consistent and quality business proposals ensuring that business value is generated through the various I&PM plans.

  • Proactively manage customer stakeholder expectations and work with accountable I&PM service owners to address service levels when required
  • Build trust with diverse stakeholder groups in both the business and within I&PM
  • Engage in strategic and tactical discussions with senior leadership stakeholders for the purposes of progressing strategic business and IT outcomes
  • Understand and translate business IT requirements and communicate to management at all levels how I&PM services can support organization operational performance
  • Analyze the costs, benefits and risks of proposed services and solutions to drive strategic investments
  • Hold regular customer reviews and look for patterns within your area of responsibility to find opportunities for continuous improvement
  • Utilize account planning and management methodologies to maintain a high quality of service delivery
  • Ensure process compliance is being upheld within the team and provide feedback for areas of improvement

Required Qualifications


Preferred Qualifications


Company Description

Suncor Energy is Canada's energy company - meaning rewarding opportunities for you to apply your knowledge, contribute and grow in a variety of career-building positions. Our business portfolio spans the entire energy sector, from a leadership position in oil sands development, to refining and marketing operations, natural gas, and conventional oil production, internationally and offshore East Coast Canada.

And while we are working to responsibly develop petroleum resources and contribute to the communities where we live and work, we are also developing our renewable energy portfolio, which includes wind power and biofuels.

As part of Suncor's team, you'll contribute to the ongoing success of Canada's largest energy company - one with a solid track record of growth, a focus on safety and sustainability and tremendous potential for the future. And you'll have the opportunity to learn from experts in the industry and build on your skills every day.

Suncor promotes diversity and inclusion in the workplace. Suncor is an equal opportunity employer and encourages applications from all qualified individuals. At Suncor, we are dedicated to building a workforce that reflects the diversity of the communitities in which we live, and where every team member has the opportunity to reach their full potential.

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Additional Information

  • Job ID
  • Post Date
    May 14, 2017
  • Employee Type
  • Relocation Eligible
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